Purchase your Hotel Reputation Management Playbook this month and receive a FREE BONUS OFFER of our Hospitality Review White Paper with tips, tricks, and insights into the Hospitality Review Management game with perspectives and data from both consumers and hotels.
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JC Communications managed hotel reviews (TripAdvisor, Yelp, and more) for numerous hotels at the world's largest hotel company, Marriott Hotels — including for the world's largest hotel, the Orlando World Center Marriott.
With over a decade of experience in responding to reviews, we have seen and responded to all sorts of complaints, blackmail attempts, and negative reviews.
While most hotels usually assign a staffer to respond to reviews, how you handle responses is very important for your reputation overall. Our Hotel Reputation Management Playbook features responses suitable for most every positive, neutral, and negative review you can receive for your hotel, resort, inn, or restaurant.